Techniques in effective
Communication
Handling Difficult Customers
Active Listening Skills
Familiarity with Call Center Software and Tools
Always stay updated on the latest trends in customer service. Attend workshops, webinars, or seek mentorship to enhance your skills further.
Many industries require customer service representatives. Look for openings in areas like retail, healthcare, finance, and technology
Build and improve the skills listed above. You can start by gaining experience in retail, hospitality, or any role where you interact with customers